A Healthy, outdoor lifestyle
The outdoor life is an Australian tradition, from mountain cattlemen to growing up in a sea side suburban back yard. So for many Australians, nothing beats a job involving work in the open air. The smell of cut grass and the distant rumble of the ocean, the satisfaction of turning dirty windows into shimmering panes of magic, the pride in a job well done. Every day is different as our Franchisees learn and apply new skills: pure water window cleaning, pressure washing a drive way, applying a non toxic pest spray, lawn mowing a pleasing checkered pattern all along your friends and family say “you’ve lost weight”, “your looking great”! as you feel your inner strength and fitness increase by burning off surplus kilos and becoming completely led in your new skill set and direction.
Many people would prefer to spend their days sitting in an air conditioned office. Kraken Window Cleaning is a business for those who don’t.
Being outside also means independence, working the hours you want. These can be long and hard, especially in the warmer months when the big push towards Christmas comes on. But it can also mean taking the afternoon off to attend a son’s football match or play 18 holes of golf, taking a holiday when it suits you rather than the boss. This kind of freedom requires self-discipline and a sense of responsibility. We are looking for people who are self-motivated, who take responsibility for their learning and development and want to be rewarded for their efforts.
Backing this up is an intense, training course which covers not only practical subjects such as window cleaning, gutter cleaning and lawn mowing, but sessions on quoting, up-selling, book-keeping, computer systems, health and safety, and customer service.
It is well known that most business fail in their first year, especially in the service industry. By contrast, 88% of Franchisees are still in business at the end of their first year, with most of the rest selling for a good price, and many of those who leave do so for family or personal reasons, rather than poor income. One reason is that we are, on the whole, very good at finding work. Many Franchisees kick things off by submitting their preference for a designated marketing area, usually closest to their home. This doesn’t mean they are unable to work anywhere they like but it means they have a set area to advertise and promot their services.
We recognise that success is a decision that each person makes for themselves. A Franchisee will fail, or can even be terminated, if they fail to offer excellent service to customers. One reason for our success is that more than 80% of our leads are driven by reputation and referral, rather than advertising as such. We have a careful selection process, and every Franchisee must live up to our exacting standards. What this means is that for people with high standards, this is a place to be surrounded by others who share their standards.
At Kraken Window Cleaning we put Franchisees first, and this is more than a slogan. Franchisees are entitled to regular meetings, fast response to their calls, and regular pro-active calls to provide coaching and advice. We poll Franchisees each year to check that proper service is being provided, and Franchisees with problems are invited to go direct to our founder, Leigh Roberts. He regularly gives out his personal phone numbers and Email address, and typically speaks to several Franchisees a week.
Support also comes from fellow Franchisees, who are normally generous with help and advice. Our people are also encouraged to attend meetings and network with Franchisees of other Divisions. Some Franchisees gain more than half of their work in this way.
Build your Future
One unique feature of Kraken Window Cleaning is that a Franchise can grow to any size. There are no restrictions on the number of workers to be employed or vehicles on the road, we are excited to see the first franchisee who turns over up to a million dollars a year.